FAQs

Please read our FAQs page to find out more.

Will these actually fit my Audi?

If your platform appears in our compatibility list and you can share a few photos of your current seats, the answer is yes. We confirm fitment with you before production starts, on whichever channel you reached us on, or by email if we initiated contact.

Other sellers say plug-and-play. Why do you not?

Because Audi seat systems use 7 or more variants of occupancy sensor, 5 or more variants of crash sensor, and 4 variants of illuminated seat belt buckle, plus multiple harness configurations. We do not claim to pre-match all of them. Seat belt buckles are not included. You transfer your original one over. Your installer also transfers the original wiring loom from your existing seat to the new one. Clip-in connectors, no cutting, typically under an hour.

What does my installer need to do?

Your installer handles seat removal and harness transfer (clip-in connectors from your original seat, no cutting). When the original wiring loom transfers cleanly, post-install coding is generally not required. Certain configurations may still need a VCDS or OBD11 reset, and we flag this during pre-production if it applies to your case. Final outcome depends on the actual install.

Production and shipping timeline

Production: 7 to 14 days for standard configurations. Backorder periods or complex custom selections may take longer, and we tell you the expected timing during pre-production confirmation.

Shipping options after production:

  • Air Freight: Est. 10 to 15 business days
  • Sea Freight Express: Est. 14 to 22 business days
  • Sea Freight Standard: Est. 33 to 42 business days

Sea freight timelines are estimates. Actual delivery may vary depending on sailing schedules, customs inspection, and routing conditions. Specific shipping rates are shown at checkout based on your order weight and destination.

Packaging varies by configuration. Full seat assemblies ship in wooden crates with truck-based last-mile delivery (forklift required). Parts kits ship in protective packaging. If you want the order delivered directly to your installation shop, enter the shop address as the shipping address at checkout.

How close will the stitching color match my OEM interior?

We source thread directly from Audi’s OEM supplier. Slight color variation is possible because Audi’s own vehicle production lines use different material batches across factories. In most cases the variation is not visually detectable in normal use, but please set this expectation before ordering.

What if there is a workmanship issue after install?

If our assembly causes an issue revealed during or shortly after install, for example upholstery detaching or a component not fitted correctly, and you need a shop to address it within 14 days of install, we contribute toward the labor cost. Document the issue and contact us before proceeding with the shop work.

Where does it ship from and will I owe import duties?

You do not pay import duties or customs clearance fees. They are handled by us as part of your shipping rate. Due to the nature of these seats, components carrying Audi-branded elements (such as RS logo trim panels) may ship separately (no additional fee) for compliance reasons.

What happens after I place my order?

After your order, our team manually confirms every detail with you, including vehicle platform, factory functions, finish selection, and delivery address, and only then does production start. You stay on one communication channel with the same team from pre-sale through delivery.