FAQs

Please read our FAQs page to find out more.

Will these actually fit my VW?

Nearly all sport-focused Volkswagen platforms are covered across three builds: fixed-back seats for the five-door Golf GTI and Golf R (MK5 through MK8), Jetta GLI, Arteon, Polo GTI and Passat R36; folding seats for the three-door Golf and the Scirocco; and the heritage build for the MK5 Golf R32. Golf platforms from 2005 on and most other VW models from 2010 on are supported. We confirm fitment from your model, year and one complete photo of your current front seat before production begins. We also check your car's option level, which determines how much electrical transfer is involved.

Other sellers say plug-and-play. Why do you not?

Because Volkswagen builds many electrical versions of these seats across model years and trim levels: the sensor modules, the heating connector and the wireless control module all vary by version. No seat can ship pre-fitted for every combination, so the version-specific parts remain with your car by design: the sensor harness moves across as one assembly, the heating connector usually plugs straight in, three ventilation wires are seated to match your car's layout, and the wireless control module transfers if your car has one. None of it requires special skills, only care. Depending on your option level, the full job runs from about half an hour to two or three hours.

What does my installer need to do?

Remove the factory seats, transfer four connectors, and mount the new seats. The sensor harness, together with the seat belt receptacle, occupancy sensor and crash sensor, moves across as a single assembly, on every car. The heating connector usually plugs in and works; in a small number of cases the wires re-seat into your original connector. Three ventilation wires are left unconnected on purpose and are seated to match your car's layout. If your car has a wireless control module, it transfers with its harness. On folding-seat cars, the powered fold or easy-entry switch and any passenger-seat control switch are retained and concealed inside the new seat; deleting them would trigger a fault code. No cutting, no splicing. Post-install coding is generally not required; certain configurations may need a VCDS or OBD11 reset, and we flag this during pre-production if it applies to your case.

Production and shipping timeline

Production: 7 to 14 days for standard configurations. Custom finishes may extend this, and we confirm the exact timing during pre-production review.

Shipping options after production:

  • Sea Freight: included | Est. 28 to 42 days
  • Expedited Ocean Freight: US$200 | Est. 14 to 22 days
  • Air Freight: US$1,300 | Est. 10 to 15 days
  • DHL Express: US$2,300 | Est. 4 to 7 days

Transit runs continuously, and only dispatch and delivery follow the business calendar. Seats ship in wooden crates. Final delivery is made by liftgate truck and the carrier handles unloading, so no forklift is needed. The crate is difficult to reposition once delivered, and we recommend entering the workshop address if installation will be performed there.

How close will the stitching color match my interior?

Stitching is matched as closely as possible to your specification. Exact matching cannot be guaranteed: thread suppliers work in batches, and factory interiors vary between production runs. In most cases the variation is not detectable in normal use. Please note we do not accept returns based on stitching-color deviation within the same color family.

What if there is a workmanship issue after install?

If our assembly causes an issue revealed during or shortly after install, for example upholstery detaching or a component not fitted correctly, and you need a shop to address it within 14 days of install, we contribute toward the labor cost. Document the issue and contact us before proceeding with the shop work. This covers workmanship on our side; additional labor that results from an installer's lack of familiarity with the product is not covered, which is why we ask you to brief your installer before ordering.

Will I owe import duties or taxes?

You do not pay import duties, import taxes, or customs clearance fees. We cover them on every shipping option.

What happens after I place my order?

After your order, our team manually confirms every detail with you, including vehicle platform, factory functions, finish selection, and delivery address, and only then does production start. You stay on one communication channel with the same team from pre-sale through delivery.