Installer Program

Join the CarbonXtreme network to gain steady install traffic, transparent rewards, and a delivery experience your premium customers can trust. We don’t undercut channels: clear attribution, enforced MAP, and simple reconciliation enable long-term win–win partnerships.

Who We’re Looking For

  • Performance workshops, body/paint & wrap shops, regional resellers, and independent e-commerce.
  • Teams that care about mirror-grade clearcoat, edge finishing, weave symmetry, and install efficiency.
  • Shops with a named aftersales contact and basic response capability.

Cooperation Models

A) D2C with Installer Selection (CarbonXtreme sells; Partner installs)

  • Cash flow: Customer pays product to CarbonXtreme (retail price). Customer pays install labor to Partner (100% belongs to the Partner).
  • Referral reward: When the order is attributable to the Partner (see “Attribution & No-Conflict Rules”), CarbonXtreme pays a referral reward to the Partner.
  • Best for shops that don’t want to hold inventory but can guide customers to buy on CarbonXtreme and install locally.

B) Wholesale / Dealer-Fulfilled (Partner buys; Partner sells)

  • Cash flow: Partner buys from CarbonXtreme at wholesale (or requests drop-ship). Customer pays product + install labor to Partner (subject to MAP).
  • Margin structure: CarbonXtreme earns wholesale margin; Partner earns dealer spread + install labor.
  • Best for volume-capable shops and regional resellers that prefer to control the sale and stock.

C) Lead Pass (CarbonXtreme hands off the lead)

  • Flow: Customer submits a request on CarbonXtreme → we pass the lead to a nearby Partner to close offline.
  • Cash flow: Customer pays the entire order (product + install) to Partner. Partner pays CarbonXtreme a lead commission.
  • Best for custom/complex jobs or regions where the Partner can close the loop faster.

Non-Negotiables (Our Red Lines)

  1. Referral rewards only when attribution is established.
  2. Install labor is 100% the Partner’s revenue in all models; CarbonXtreme does not take a labor cut.
  3. MAP enforcement: public pricing may not go below CarbonXtreme’s MAP. Violations suspend supply and rebates.
  4. Warranty boundaries: material/functional defects handled by CarbonXtreme (12–24h response; 3–5 business days to propose resolution). Workmanship/installation issues are the Partner’s responsibility.

Attribution & No-Conflict Rules

An order is considered Partner-attributed if any one of the following is true:

  • Customer orders via the Partner’s unique code or UTM link on CarbonXtreme.
  • Customer selects the Partner as the installer prior to checkout (when this feature is enabled).
  • Customer already purchased on CarbonXtreme and the Partner files a post-match within 7 days (chat/booking evidence), verified by CarbonXtreme.

Priority: Code/UTM > Checkout selection > 7-day post-match (only one reward per order).

No reward for CarbonXtreme’s own organic/paid orders that do not meet the above. The Partner still keeps 100% of install labor.

Reconciliation: CarbonXtreme issues a monthly attributed-order statement; payout follows on the fixed date next month.

Rewards & Discounts

A) Referral Rewards (for Models A/C; based on retail)

  • USD$0–999: USD$60 / AUD$92 fixed (negotiable)
  • USD$1,000–1,999: 3% (cap USD$90 / AUD$138) (negotiable)
  • USD$2,000 and up: 2% (cap USD$120 / AUD$184) (negotiable)

B) Wholesale Tiers (for Model B; MAP required)

  • Tier 1 (Entry): 18%
  • Tier 2 (Repeat): 22–25% (quarterly run-rate review)
  • Tier 3 (Core): 28–32% (linked to quarterly volume / demo builds / content investment)

C) Lead Commission (for Model C)

  • USD$60 / AUD$92 fixed (negotiable) or 2% (cap USD$100 / AUD$153)

Quick Examples

  • Retail USD$799 (~AUD$1,222) → reward USD$60 / AUD$92
  • Retail USD$1,299 (~AUD$1,987) → 3% ≈ USD$39 / AUD$60 (rounded)
  • Retail USD$1,999 (~AUD$3,058) → 3% ≈ USD$60 / AUD$92
  • Retail USD$2,200 (~AUD$3,366) → 2% = USD$44 / AUD$67
  • Retail USD$3,000 (~AUD$4,590) → 2% = USD$60 / AUD$92 (below cap)

FX note: AUD amounts use USD$1 ≈ AUD$1.53 for reference and are rounded. In contracts, CarbonXtreme will publish a quarterly FX baseline for AUD reward brackets.

Dealer Locator & Listing Standards

  • Entry criteria: ≥3 relevant installs in the past 6 months (or portfolio), valid business license/liability cover, acceptance of MAP and brand asset rules.
  • Display: address, hours, phone/WhatsApp, specialist models/projects, shop photos, and an “Install Appointment” entry point.
  • Ranking: tier priority + proximity + sales/quality track record.

Logistics & Fitment Confirmation

  • DDP-to-shop: quotes break out GST/duty, clearance, and final mile, with time windows and exception plans.
  • Version checks: confirm ACC, front camera, 360, radar, and cutout variants before ordering to avoid rework and delays.

After-Sales Boundaries

  • Labor is non-refundable once installation occurs; material defects are handled per item.
  • Responsibility split: CarbonXtreme covers material/functional defects; the Partner covers workmanship.
  • Evidence pack: upon receipt, provide photos of outer carton/inner packing, detail close-ups, and waybill/batch label. For post-install issues, decisions are based on functional defect evidence (interference/fitment points).

Tiers & Benefits (Illustrative)

  • Registered: map listing, referral rewards, basic asset pack.
  • Silver: priority sorting, dedicated shop page, curated photo kit.
  • Gold: category top placement, demo build/event support (case-by-case), joint promos and group-buys.

How to Join

  1. Apply: shop profile, specialist models/projects, portfolio links, contact and invoicing details.
  2. Review & pilot: start with Model A or C; upgrade to Model B or higher tiers after meeting sales/quality thresholds.
  3. Tooling: activate your dealer code/UTM, and connect to our monthly reconciliation sheet.

Contact

Email: sales@carbonxtrem.com
WhatsApp (Business hours): +61 451 102 973

FAQs

Q1. How is partner attribution established? When do referral rewards apply?

A. An order is considered partner-attributed if any one of the following is true:


  1. The customer ordered on CarbonXtreme using your unique code or UTM link;

  2. The customer selected your shop as the installer at checkout (when enabled);

  3. The customer already purchased on CarbonXtreme and your shop filed a post-match within 7 days (chat/booking evidence), verified by CarbonXtreme.

    Priority: code/UTM ＞ checkout selection ＞ 7-day post-match. Only one reward per order.
Q2. If a customer comes from CarbonXtreme’s own SEO/ads but installs at my shop, do I still get a reward?

A. No referral reward. You still keep 100% of install labor. Rewards are paid only on partner-attributed orders.


Q3. What are the referral reward levels? Are they negotiable?

A. Based on retail price:


  • USD$0–999: USD$60 / AUD$92 fixed (negotiable)

  • USD$1,000–1,999: 3% (cap USD$90 / AUD$138) (negotiable)

  • USD$2,000+: 2% (cap USD$120 / AUD$184) (negotiable)


Q4. How do wholesale discounts (Model B) work? Is MAP enforced?

A.Tier 1: 18% ｜ Tier 2: 22–25% ｜ Tier 3: 28–32% (linked to quarterly volume/demo builds/content). All wholesale must follow MAP. Violations suspend supply and rebates.


Q5. How is install labor settled? Does CarbonXtreme take any cut?

A. No. Install labor is billed by the shop and 100% belongs to the shop across all models.


Q6. How is Lead Pass (Model C) charged?

A. After your shop closes the job: USD$60 / AUD$92 fixed (negotiable), or 2% (cap USD$100 / AUD$153). Best for custom/complex builds and faster local closes.


Q7. What are the reconciliation and payout cycles?

A. CarbonXtreme issues a monthly attributed-order statement; payouts are made on a fixed date the following month. Wholesale terms follow the agreement (often start prepaid, then limited terms as run-rate grows).


Q8. What logistics options and timelines are available? Do you support DDP?

A. Yes, DDP-to-shop is available. Quotes itemize GST/duty, clearance, and final-mile with time windows and exception plans. DAP/EXW/FOB are also available (follow the order’s agreed Incoterms).

Q9. How do we avoid fitment rework?

A. Confirm ACC, front camera, 360, radar, and cutout variants before ordering. For large parts, share front/rear close-ups for verification. We provide install notes with each order where relevant.

Q10. How are after-sales responsibilities split?

A. CarbonXtreme covers material/functional defects (12–24h response; resolution proposal in 3–5 business days). Workmanship/installation issues are the shop’s responsibility. Labor is non-refundable once installation occurs.

Q11. What evidence is required for claims?

A. Shortly after receipt, provide photos of: outer carton/inner packing, detail close-ups, and waybill/batch labels. For post-install issues, supply interference/fitment-point evidence to determine functional defect.

Q12. How do we apply and how long is review?

A. Submit shop info, specialist models/projects, portfolio links, contact and invoicing details. Initial review typically 3–5 business days. Approved shops usually pilot with Model A or C, then upgrade to Model B/higher tiers after meeting sales/quality thresholds.

Q13. Do you offer sample/demo support?

A. For Silver/Gold tiers, curated photo kits and case-by-case sample/demo/event support are available, tied to content and sales commitments.

Q14. Can we operate in AUD in Australia?

A. Yes. Rewards use USD brackets with AUD displayed using CarbonXtreme’s quarterly FX baseline; wholesale discounts remain percentage-based.

Our Partners

In Collaboration with Industry Leaders