FAQs

How do I confirm fitment?

Send us your exact vehicle model, production year, seat type, and a clear photo of the area you want to protect. We confirm fitment before production. No VIN is required. Select LHD or RHD only when that option appears on the product page.

How closely will the material and color match my BMW interior?

Where Merino leather is listed, the product uses the same specification, grain, and corresponding factory color as the BMW material. Natural leather can show normal variation, and leather already in the vehicle can change through use and aging, so we confirm the selected factory color before production. Alcantara is used only on the colorways where it is listed and is confirmed separately. No PU leather is used in the listed leather or Alcantara configurations.

What should I do if the package arrives damaged?

Contact us within 48 hours of delivery. Include your order number; clear photos or video of the outer packaging, inner packaging, shipping label, and damaged product; and keep all packaging until we confirm the next step.